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Control and Input Work Group



Attached is the interim result of theControl and Input Work Group in
html.
--
Randy Dipner
President
Meeting the Challenge, Inc.
3630 Sinton Road, Suite 103
Colorado Springs, Colorado 80907-5072
719-578-8448 (voice/TTY) 719-444-0269 (fax)
email: dipner@mtc-inc.com

Title: OPERATION

Product Controls and Information Input

Elements or Types of Controls and Input

Covers and latches/bins/doors

Buttons

Keypads (telephony, numeric, additional keys)

Keyboards (alpha-numeric keyboards)

Switches

Graphical controls

Dials

Knobs

Sliders

Incremental control

Touch screen only

Touch screen with keyboard

Membrane keyboard/switch

Biometric identification (fingerprint/retinal scan/voiceprint)

Keys

Electronic key/card/card slot

Pointing devices

Voice/microphone

Material input (paper into fax/copier, disk into computer)

Elements or Types of Controls and Input

Covers and latches/bins/doors

Barriers

Simultaneous actions required

Weight

Grip/manipulation

Fall free

Locating the latch

Closes on you

Solutions

Avoid using elements requiring simultaneous actins

If necessary provide sequential operation/sticky-key-like

Tether or hinge to prevent fall free

Provide a hold in position or counterbalance to prevent free closing

Top

Buttons

Barriers

Size

Tactile decernability

Tactile discriminability

Identification (color and size of labels)

Different shapes

Identification without activation

Activation pressure (too little/too much)

Activation feedback

Single vs multi-function

Implemented as a relative control

Small and Recessed

Convex not recessed (unbounded)

Location out of reach range

Location out of visual range

Texture (slippery)

Spacing and/or separation

Simultaneous activation required

Mechanical activation

Solutions

Provide alternate, non-mechanical control

Top

Keypads (telephony, numeric, additional keys)

Barriers

All of the things that are barriers for buttons

Layout of numeric keys

Layout of additional keys

Orientation

Compatibility with accessibility peripherals

Confirmation of sequential inputs (PIN)

Solutions

Use ITU-T E.161 standard for telephony style layout

Use 10-key standard for numeric keypads

Provide means to discern between two styles

Provide identification on keys

Provide standard layout for additional keys

Provide identification markers to indicate orientation

Standardize orientation as top to bottom, left to right

Top

Keyboards (alpha-numeric keyboards)

Barriers

All of the things that are barriers for buttons

Layout

Orientation

Compatibility with accessibility peripherals

Solutions

Provide identification of arrangement (qwerty, Dvorak, alphabetic)

Provide identification markers to indicate orientation

Standardize orientation as top to bottom, left to right

Top

Switches

Barriers

Size

Tactile decernability

Tactile discriminability

Identification (color and size of labels)

Identification without activation

Activation pressure (too little/too much)

Activation feedback

Single vs multi-function

Implemented as a relative control

Small and Recessed

Location out of reach range

Location out of visual range

Texture (slippery)

Spacing and/or separation

Requires mechanical activation

Solutions

Different shapes

Provide alternate activation method

Top

Graphical controls

Components of graphical controls

Combo box

Image map

Entry field

Radio buttons

Check boxes

Menus (minimum to distinguish)

Barriers

Direct manipulation interface

Navigability

Different from other controls in that they are not physical in nature

Top

Dials

Barriers

Size

Location

Identification

Turnability

Spacing/separtation

Solutions

Identify on/off position

Identify function of dial

Identify setting of dial

Top

Knobs

Barriers

Function discernability (at least two modes)

Function differentiable

Setting (current, zero)

Size

Force for operation

Operation feedback

Degree of rotation required (twisting)

Solutions

Differentiate setting by knob shape

Provide multiple modes of operation feedback (tactile, audible, visual)

Top

Sliders

Barriers

Similar to switches and knobs

Smooth/slippery operation and resistance

Knowing where you are and the whole range

Common issues with buttons (location, identification, etc.)

Solutions

Intermetiate detents

Top

Incremental control

Barriers

Size of knob or wheel

Combination twist and push

Perceiving what you are controlling (feedback)

Locating

Ability to grip control

Feedback

Solutions

Labeling

Color

Consistent location

Feel it without changing it

Adjustability of force

Adjustability of resolution

Indent for fingers

Detents (should match markings)

Force feedback

Top

Touch screen only

Barriers

Visual problems

Identification of function

Confirmation of function

Touch area (size, location, type, amount of force)

Solutions

Allow touch by stick

Allow software control of pressure, area, etc.

Use voice activation and audible confirmation

Top

Touch screen with keyboard

Barriers

Similar to touch screen without keyboard

Keyboard provides alternative input

Solutions

Top

Membrane keyboard/switch

Barriers

Basically all the same apply

Visual

Size

Location

Pressure

Solutions

Top

Biometric identification (fingerprint/retinal scan/voiceprint)

Barriers

absence of physical part (eye, hand, larynx)

variance from norm/number of parts (4 fingers, occluded retina)

variability of part’s identifiable characteristic (voice tone, macular degeration/retinal changes)

location or operation of reader device (height of retinal scanner, reach range for fingerprint reader)

manipulation of controls of reader device, e.g. buttons, knobs, etc (reference to any/all of above standards for different types of controls)

sensitivity of device, or degree of force/precision required for operation

recognition of physical element vs. performance of task (speaking a specific word vs. any voice tone; gaze at specific spot vs. retinal print)

Solutions

device to accept variable forms/number of physical part, alternate parts of body (accept print from any finger, not just thumb)

device to comply with all reach/manipulation standards for applicable controls

use minimum sensitivity and maximum allowance for variability that still gives positive ID

make function of device based on recognition vs. performance

Top

Keys

Barriers

Size

Locating the key and the receptical

Pressure

Coordination for insertion

Direction of turning key

Identification of activation

Also electronic keys (light comes on when inserted before able to tun key)

Solutions

Feedback that you are turning key the wrong way

Top

Electronic key/card/card slot

Barriers

Orientation of card and slot and matching

Recognition of activation

Solutions

Significant research in Europe

Knotches on card

Contactless cards

Alternatives to cards

Top

Pointing devices

Types of pointing devices

Mouse

Trackball

Touch pad

Trackpoint

Joy-stick

Barriers

Motor issues

Size

Shape

Location

Pressure

Texture

Layout

Simultaneous, sequential, timing/repeat

Physical contact required

Identification of activation

Identification/feedback of device function/control

Solutions

Top

Voice/microphone

Barriers

Voice recognition

Vocalization required

Input by voice only or requires clear speech

Must hold microphone close to mouth

Wired microphone

Low voice volume

Voice ID

Won’t recognize deaf voice or synthesized speech

Solutions

Provide dual mode of input

Dual mode or no voice required

Headset

Phase array microphone

Wireless microphone

Amplification

Alternative ID

Tuned voice recognition

Top

Material input (paper into fax/copier, disk into computer)

Barriers

Location within reach range

Dexterity requirement

Orientation of inserted material

Solutions

Meet standard reach ranges

Funneling device

Better labeling/icons describing proper orientation

Allow multiple orientation (EWOK)

Top